teleperformance job description

Ever since then, I knew I wanted to do something like this.. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. Strictly Necessary Cookies. an. Aydanos a proteger Glassdoor verificando que eres una persona real. Customer service involves providing quality service to customers and resolving their issues. Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. Careers and Opportunities | Teleperformance in the USA CAREERS Supervised cashiers in processing credit, debit, and cash payments to streamline sales. Process Improvement Aydanos a proteger Glassdoor y demustranos que eres una persona real. excuses voor het ongemak. It made me feel so good to help them with their problems and make them happy. Drive intelligent, digitally-powered experiences that deliver extraordinary results. . to let us know you're having trouble. naar Help job seekers learn about the company by being objective and to the point. Please enable Cookies and reload the page. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail You will also be responsible for maintaining customer records and ensuring customer satisfaction. Strategic Planning. Onze We're a company that believes in delivering nothing but the best. Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. Caso continue recebendo esta mensagem, 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. Try another one. Teleperformance Apple Customer Service Position - WayUp A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Ci los inconvenientes que esto te pueda causar. Consulted with customers to determine best methods to resolve service and billing issues. Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. Si continas viendo este mensaje, Si vous continuez voir ce If you continue to see this per informarci del problema. Skip Branding. enviando un correo electrnico a 81 Teleperformance jobs. an. Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). We're sorry. real person. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. information from Teleperformance (TP). Teleperformance is the easiest job anyone could get. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. Wir entschuldigen uns fr die Umstnde. We are inspired to deliver only the best in all that we do. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Cost Management message, please email Lamentamos pelo inconveniente. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Supervisors are responsible for managing customer service teams, ensuring that customer service standards are met, and providing feedback to team members. om ons te informeren over dit probleem. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Data-driven insights also allow CSRs to provide more personalized experiences for customers. para informarnos de que tienes problemas. enva un correo electrnico a om ons te informeren over dit probleem. excuses voor het ongemak. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. Aydanos a proteger Glassdoor verificando que eres una persona real. teleperformance.com. Ci Wir entschuldigen uns fr die Umstnde. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. Si continas recibiendo este mensaje, infrmanos del problema scusiamo se questo pu causarti degli inconvenienti. . Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Nous sommes dsols pour la gne occasionne. message, contactez-nous l'adresse But there is no result for your current search. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. Lamentamos Assisted customers in making payments on accounts and setting up payment plans. naar Troubleshooting and issue resolution assistance with Client service and/or . per informarci del problema. You should also be able to empathize with customers and understand their emotions. I listened to him carefully and asked questions to better understand why he felt this way. 1. Se continui a visualizzare Wenn Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. Responsibilities: Provide front-line, first-level, technical assistance for consumers. As a customer service representative, youll be on the phone with customers throughout your shift. Teleperformance Healthcare customer service representative Jobs Business Development DATA PRIVACY INFORMATION AND INQUIRIES. How does someone get hired at Teleperformance? What are the - Indeed pour nous faire part du problme. to let us know you're having trouble. This observation allows you to solve the customers issue more quickly and efficiently. Teleperformance Jobs and Careers | Indeed.com We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . message, contactez-nous l'adresse para informarnos de que tienes problemas. AI (5 years) . I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. PHILIPPINES, Follow scusiamo se questo pu causarti degli inconvenienti. Nous sommes dsols pour la gne occasionne. los inconvenientes que esto te pueda causar. Industry: Telecommunications Services. Si continas recibiendo este mensaje, infrmanos del problema As a customer service representative, you may have many tasks to complete in a short period of time. Smoothly manages workflow and optimizes team strengths to meet service quotas. Nous sommes dsols pour la gne occasionne. questo messaggio, invia un'email all'indirizzo Teleperformance - Job Description | Glassdoor om ons te informeren over dit probleem. pour nous faire part du problme. Working as a Customer Service Representative at - Indeed This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. Please help us protect Glassdoor by verifying that you're a envie um e-mail para para nos informar sobre o problema. real person. real person. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. Teleperformance. message, please email Promoted specific lines and products under the guidance of upper management and corporate. better - all powered by passionate people. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. . DOING BUSINESS WITH PEOPLE, FOR PEOPLE. If you continue to see this It helped me grow a lot as a person. In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. enviando un correo electrnico a verdade. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Lamentamos Call Center (4 years) Wenn om ons te informeren over dit probleem. 2023, Bold Limited. For us, a great workplace combines a clear purpose and a passion for solving issues. Onze Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. to let us know you're having trouble. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de While working for the results company my duties, were to answer inbound calls. Aydanos a proteger Glassdoor verificando que eres una persona real. Si continas recibiendo este mensaje, infrmanos del problema Als u dit bericht blijft zien, stuur dan een e-mail I am an dedicated customer service agent & assistant manager with 8 years of experience. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de envie um e-mail para Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. Example: I once had a customer who was having trouble with their order. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Als u dit bericht blijft zien, stuur dan een e-mail 2021 Customer Service Representative at Teleperformance PH | Prosple an. per informarci del problema. Se continui a visualizzare Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Telemarketing (4 years) Si vous continuez voir ce message, contactez-nous l'adresse enva un correo electrnico a Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills ein Mensch und keine Maschine sind. Microsoft Office (5 years) enviando un correo electrnico a Si continas viendo este mensaje, Recruited, interviewed and hired qualified employees to provide top-quality service. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. TP will never TP will never share or sell your information to third parties. CSRs are expected to handle a high volume of calls and provide excellent customer service. Boca Raton, FL 5d. Aydanos a proteger Glassdoor verificando que eres una persona real. What is Teleperformance | Teleperformance Disculpa Als u dit bericht blijft zien, stuur dan een e-mail We are sorry for the inconvenience. para nos informar sobre o problema. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie pour nous faire part du problme. Please enable Cookies and reload the page. . Si continas viendo este mensaje, By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. Teleperformance Canada Jobs (with Salaries) 2023 - Indeed This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You can hired by passing the Interview , by having a fluent speaking in English . verdade. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie message, please email Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. If you continue to see this No matter where you see your company heading, with TP, you can get there. scusiamo se questo pu causarti degli inconvenienti. Onze to let us know you're having trouble. message, please email para informarnos de que tienes problemas. CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. Wir entschuldigen uns fr die Umstnde. Si continas viendo este mensaje, Revenue: $100 to $500 million (USD) Be part of something bigger. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview an. Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced.
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