joycity customer support

Turn on iTunes and login2. Users who willingly share their personal information, account ID, and/or make unauthorized exchanges and/or transactions will be personally responsible - [Optional] Access to Photos: Permission required for uploading an image from your album to the game's profile settings. suffer problems from the use of the Service. The user may A name advocating the insulting or slandering of others 7. f. The laws of the State of California (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to the JOYCITY Policy, including, without limitation, its validity, interpretation, construction, performance, and enforcement. d. If a user is found to engage in any action not in compliance with this Operation Policy, JOYCITY may restrict the users right to access the JOYCITY website or game services. A name that is anti-social or prohibited by law; The kids dont live with meso there are times we dont sign on for a few days. JOYCITY will apply name change principles as needed. Unapproved transaction of items and in-game currency created without permission through the manipulation of system errors, bugs, or illegal programs is prohibited. This is the second time my alliance has been disbanded and all assets that took months to acquire have vanished. Illicit cash transactions used to purchase in-game currency and/or content by way of manipulation of system errors, bugs, or illegal programs are prohibited. 5. 3. Choosing Parts and Materials- There are, Welcome to the guide!Do you ever wonder whats at seain Gunship Battle: Total Warfare?You wont miss a detail if you follow this guide! provided at JOYCITYs absolute discretion. First, we are truly sorry for the inconvenience.Please send us 1:1 inquires after checking the information below about unsent products after payment.1. It is also required for uploading data to customer support. Freestyle2:Street Basketball - FAQ - JoycityGames A name that is anti-social or prohibited by law a. c. Users can better protect personal information by periodically changing the password for their accounts (ID). may buy, sell, or exchange items and in-game currency, etc. Please check the "Rank Up Request Menu" for more details. JoyCity initially explored solutions from other cloud vendors but ultimately settled on AWS. Users have the sole right to use them and 3on3 FreeStyle: Rebound on Steam 10. JOYCITY will not recognize accountability where the dissemination of account information is voluntary (shared personal information). Copyright Due to. JOYCITY owns and operates the Sites, and is the company that collects Personal Information on our site. 4. Do not use illegal software or hardware that will adversely impact gameplay. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JOYCITY Corp, Website: Visit Gunship Battle Total Warfare Website, https://www.facebook.com/gunshipbattle.en/, I spent about 200$ on gunship battle and I lost all my purchases when I bought A new phone Samsung galaxy S20fe I had a A13 I did the smart switch said everything was transferred but that's not the case. JOYCITY Corporation. I paid, but the products were not sent. Warning takes effect regardless of whether the offender with cash or tangible goods. 10.0. 3. - Access to the camera, photos, media, and file permission are needed when players registers/changes the profile picture and when players wish to attach files for 1:1 customer service inquiries. 3on3 FreeStyle JOYCITY TIRES - 12 Photos & 21 Reviews - 2877 14th Avenue - Yelp d. Avoid becoming a victim of fraud by ensuring that under no circumstance, provision of account access is given to any user other than the registered account holder. b. JOYCITY will not be liable for the loss of in-game content such as items and/or in-game currency caused by carelessness, misconduct, and/or negligence, including unfamiliarity with the relevant terms and conditions, this Operation Policy, or notices provided by the Company. c. Please contact customer support or send an email to support@joycity.com to submit an objection regarding limited access or to inquire as to the reason. Tap the Store icon on the top right corner in the game., 2. Please Personal information and account security reside with the registered user. JOYCITY may not accept requests for payment cancellation where the effect is applied upon purchase or where the content is used partially or wholly. c. JOYCITY will become involved ourselves in private disputes between users; however, JOYCITY may act as a mediator or put restrictions based on this Operation Policy where it is All Rights Reserved. both the users and the company. [Go Straight to 1:1 Inquiries] Payment Reference- Market : Google Play Store- Payment Date :- Payment Amount :- Con. [Pirates of the Caribbean: TOW Customer Support] Finding Lost Email Account1) Character Name : 2) Captain Level :3) Fortress Level :4) Amount of Gold : 1. 5. We will help you out after asking several questions to confirm that it is you talking with us.If you have lost the email account you have linked, please make inquiries to our customer support with the information stated below added. 4. ), If unjust profits are gained by using multiple accounts in the same or nearby IP bandwidth in a similar pattern, If multiple accounts attempted to accumulate, give/transfer/trade in-game currency or used in-game currency for profit purposes, If multiple accounts moved or collected in-game currency to a specific account, Dishonest use of others account or payment means, Disclosure or inappropriate use of personal information (name, address, workplace, phone number, IP, etc.) You'll be a step ahead of everyone after reading this guide!1. Value 1. Respect other users rights and strive to create healthy game environment; c. Users in violation of the terms above may be subject to more severe punishment for future violations. This promotes an enjoyable gameplay environment for all. c. User may better protect personal information by periodically changing the password for the account (ID). Freestyle2: Street Basketball is a freeonline arcade basketball game. Recovery requests are handled in the order they are received. [Go Straight to 1:1 Inquiries]https://joycityone.zendesk.com/hc/ko/requests/new Payment Reference- Market : Google Play. 2. c. JOYCITY may periodically amend this Operation Policy to promote optimal user experience. Users may make game-related inquiries, suggestions, or requests via the following: Homepage email-inquiry (support@joycity.com) or in-game customer support inquiry. ), Using abusive language, sexual harassment, or slander, while making an inquiry over phone or on visit in person, Using abusive language repeatedly, disturbing a one-on-one inquiry session, Submitting of inquiry related or unrelated to a game while using abusive language, Obtaining unlawful profit by misleading other users and other acts of fraud (In such case, JOYCITY will recollect all goods and other benefits obtained from this act), Where the relevant items cannot be recollected in connection with a case of fraud as stated in the foregoing, Attempt to manipulate system error or bug, Where the Game has been played without the users awareness of a bug, or game play has been carried out only a few times during that state, limiting its impact on the Don't you want to teach Armada Warders a lesson with your military?You need different kinds of units to attack them in Gunship Battle: Total Warfare.This guide will help you to understand the different types and roles of [Units]. b. 3. 1. All users are obligated to read and agree to this policy. a. JOYCITY will strive to restore access promptly whenever an item or in-game currency is lost or altered due to a reason attributable to JOYCITY or game anomaly. A name that may sound lewd, vulgar, or unpleasant to others; Korean company and majority of players. Gunship Battle: Total Warfare - OQUPIE As used herein, fraud refers to an act of gaining unfair profit, by way of deception, even if using systems (such as chatting, currency transactions, mail, messages, gifts, etc.) Joycity Store APP (Keyboard Print Screen Button)References > https://support.apple.com/ko-kr/HT204088 Select the file a, First, we are truly sorry for the inconvenience.Please send us 1:1 inquires after checking the information below about unsent products after payment.1. JOYCITY may recollect or reduce paid-for or free goods, character stats, or items created or obtained through inappropriate game play. JOYCITY will respond attentively to objections raised by the user affected by actions and measures (In such case, JOYCITY will reconcile all illicitly acquired in-game content), Where reconciliation of illicitly obtained game content is impossible (Due to abuse of exploit and/or abnormal gameplay), Cash transaction; commercial advertisement, Account Selling, Trading, or other Unapproved Sales. Enhance Characters- How to enhance characters: [Lobby] > [Character] > [Enhancement/Upgrade]- Use enforcers and characters as materialsto enhance the character you want.- Character stats increase upon enhancing the character.- Max levels are different depending on the character grades. without limiting any other remedies, joycity may limit, suspend, terminate, modify, or delete accounts or access to the service or portions thereof if you are, or joycity suspects that you are, failing to comply with any of these terms of the service or responsible for any actual or suspected illegal or improper use of the service, with or without notice to you. Youll be a step ahead of everyone after reading this guide!1. within the Game. Next . Libeling others (or alliances); using inappropriate language; making condescending remarks about others, Spamming or intentionally preventing other users from engaging in-game, Hinting or directly mentioning content sexual in nature, implied or otherwise, Libel, slander, or misinformation used with the intent to defame or demoralize, Any act intended to impede others gameplay, Stalking or exhibiting any specifically unwanted/unsolicited /unwarranted communication with other players, Intentionally making other players uncomfortable by expressing inflammatory or controversial messaging, Any action deemed provocative in nature or action by the company, Any remarks or libel regarding sexuality, creed, religion, nationality, ethnicity, and/or orientation, Any repeat offenses (at the sole discretion of JOYCITY), Using inappropriate avatar or in-game names or images, Using a name in violation of this Operation Policy, Article 2, Using images that derogate a specific country, race, religion, gender, or physically and/or mentally impaired, Using images that exist solely to expose, exploit, or defame the personal information of others, Actions disrupting game operations, game service, and/or gameplay experience, Posting or promoting unofficial websites or games, intentionally distracting other users gameplay by repeatedly posting irrelevant, unapproved game content, Intentionally disrupting or interfering with JOYCITY game service and/or operations, An attempt to obtain unauthorized gain by causing confusion and/or disturbing others by way of distributing false information or disclosing confidential information (In such a case, JOYCITY will reconcile all illicitly obtained in-game content. The aforementioned necessary measures include account suspension, name change, or content deletion in accordance with this Operation Policy with or without notification to the user. a. harm to another users use of the Service within the Game, on related websites, community pages, etc. a. A name intended to advertise or promote a specific person, product or business ), Where the use and/or distribution of aforementioned illegal applications/programs has been confirmed and the improperly acquired in-game content cannot be reconciled, Using multiple accounts and/or illegitimate gameplay access methods, Creating multiple avatars/ Admirals/ Captains/ Commanders/ etc. 4. verified use of unauthorized programs or use of abnormal gameplay, Use of programs unauthorized by JOYCITY: Abnormal manipulation or program use or distribution (In such case, JOYCITY will reconcile all in-game content. It is also required for uploading data to customer support. Where a minor (a person under 18) has made payment without the consent of a legal agent, the legal guardian may cancel payment; however, payment cancellation shall not be accepted How to Check Your Characters: [Lobby] > [Storage] > [Character] Equip Character- You can select the character you own to equip.- Tap the character you want to change and equip. You will probably receive the items that you purchase from the store, but you most certainly will not receive any bonuses or promotions. Whats at sea in Gunship Battle: Total Warfare. 6. A request Such action will be determined upon the purpose of the act perpetrated, relevant facts, degree Tap "Buy" and select the payment method from the list to make purchase. ethnicity, gender, or the impaired; 3. a. 10.0. As used herein, names refers to names selected by users including nicknames or names of avatars, characters, units, or alliances used on a site or game. Armada Warders- Armada Warders are placed in different zones based on its level.- Each Armada Warder consists of fleets of varying levels.- Once you defeat Armada Warders of a certain level, you will receive a first victory reward and be able to auto battle other Armada Warders of the same level.- You can obtain admiral XP, resources, equipment materials, and, Have you ever encountered an enemy too tough to handle on your own?Wouldnt it feel great if you could count on a friend or two to help you out?If thats how you feel, now is the perfect time for you to join an [alliance]!If you want to know more about alliances,this is where you will get all the information you need about it!1. and/or payment-related information of others, Unauthorized obtainment of benefits through unapproved access of other users accounts, whether collaboratively or otherwise, Unauthorized access of an account which results in mental/physical harm, Disclosure of real world, personal information, or information of other users, Unauthorized use of payment methods (such as credit card, mobile carrier payment, or ARS) to make unauthorized transactions for the game service and/or in-game content, Attempts to engage in any illicit activity, behavior, aggravated or otherwise, Abuse of any service associated with or provided by JOYCITY or any App Marketplace, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is possible), Banned from Service use until reconciliation has been completed, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is not possible), Distribution or disclosure of unauthorized abuse methodologies, negatively impacting JOYCITY services and/or any App Marketplace services through the game or the official community, Behaviors that violate the human rights of the customer service representatives, Violent language (swearing, blackmail, insulting), sexual harassment (perceived or otherwise), expressions and/or actions that cause fear/ uneasiness during the process of inquiry, Using audio or video media that contains violent language (swearing, blackmail, insulting), sexual harassment, and/or any actions that cause fear/uneasiness during inquiry, Being disrespectful to JOYCITY representatives or making any disparaging comments about a representatives physical, mental, or familial status, Repeatedly submitting inquiries regarding the same topic, distracting support workflow, Distracting the work process by submitting inquiries that are not game related. 1. Warning may be given in various forms including mail, text message, prohibition of chatting, forced ending of a game, etc. Users shall not negatively manipulate a system error or bug incurred during game play and are required to report such instances immediately. Unfair profit (e.g. - Email: support@joycity.com 2018.04.23. a. This is a very disorganized company, with a little interest in supporting the game, and no intention to follow through On the delivery of promised bonus items (rewards for spending a certain amount of money, or buying different packages). where payment is made within the scope of property, whose disposition has been granted by the legal guardian, or where the report made by the minor is found to be false. In such case, JOYCITY will post relevant notices on the JOYCITY JOYCITY 1. Alliance Menu- Tap the [Alliance] icon on the bottom left corner to enter the alliance menu. Alliance Benefits- Receive support from your alliance members to reduce tim. JOYCITY are not responsible for any result occurring due to the inability to access the Game during the Service prohibition period. About: ** This game officially supports English. All times are GMT-8. Inappropriate behavior refers to an act intended to interrupt or do A name that may be judged to be inappropriate. Games are meant to be enjoyed by all users. [ONE Customer Support] Finding Lost Email Account1) Character Name : 2) Lord Level :3) Castle Level :4) Amount of Gold : 5) Any Other Info : [ONE Customer Support] Finding Lost Email Account1) Character Name :2) Lord Level :3) Castle Level :4) Amount of Gold :5) Any Other Info : You can easily login with another account by following the route below. How to Login with Another Account- [Turn on Game] > [Lord Profile] > [Settings] > [Account] > [Logout] > [Choose Login] However, if you select 'Start Now', you will be given a guest account. JOYCITY may offer you the opportunity to invite your contacts from a SNS (such as your Facebook friends) so that those contacts can be located in JOYCITY games and/or you can invite them to join you in JOYCITY games. This Operation Policy is a set of internal regulations to be collectively observed between JOYCITY Co., Ltd. (JOYCITY) and users in order to regularly cope with possible Dishonest use of a process provided by JOYCITY or an open market store punishable under the law. I lost the email account that Ive linked. Fraud Copyright JOYCITY Corp. All rights reserved. Take a screenshot. 8. b. these items in order to prevent loss during such requests: I used smart switch and it said everything was transferred well not the case not one game was transferred and. Recovery requests are processed in the order they are received. effort to optimize user experience. effectively dealing with complaints while strictly regulating any action that may interfere with game play. JoyCity has a rating of 1.67 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Join the Caribbean adventure now and get ready to rule the sea! 3. - Enjoy seasonal ranking, league tournaments, and guild match! Within exclusive parameters, users may buy, sell, or exchange items and Pulling issues faced by users like you is a good way to draw attention of Gunship Battle Total Warfare to your problem using the strength of crowds. Items, goods and experience obtained directly or indirectly through the inappropriate use of the Service or an open market store will be all recollected or deleted. The information associated with the content restoration requested cannot be provided beyond the stated 7-day period and restoration will not take place Open your mobile device's Settings menu. A name advocating the insulting or slandering of others; to other users (In such case, JOYCITY will recollect all goods and experience points obtained), Where a user is aware of a bug and repeatedly and/or intentionally exploits said bug for personal profit, which has serious impact on a game, or makes said bug known to JOYCITY Operating Policies 3. Do not engage in any behavior (implied or otherwise) that may be offensive or lewd. JOYCITY strives to provide a prompt and attentive response to user inquiries, suggestions, requests, or objections. JOYCITY will promptly respond in the order in which the submissions are received. Any fraudulent acts deemed illegal is punishable by law. If you don't receive an email, please check out the Spam. However, recovery is not possible if the item or in-game currency that the user reports as lost does not exist within the game and/or if JOYCITY cannot find objective data. a. After reaching out to them the other day they politely asked that I send in no more tickets and continue to wait patiently. Business Name: JOYCITY Co. Ltd. They offer absolutely nothing in compensation for promotions that are clearly advertised on the companys Facebook page. Our bases got bumped a few times requiring gold to move it back to the group, but if no one signs in for several days the developers destroy everything you had build. JOYCITY Operating Policies Ships- Ships are used to battle at sea. They force you to sign in, if you dont they punish you. Where requests for recovery are found false, user may be subject to a punitive measure such as the Service prohibition;
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