legaleye300, User profile for user: Which instructions are required and where can you find them? Reason for delay: shipment subject to anti-dumping / countervailing review. If so, you can still access the Developer Resource Center. I have the same estimated date. Reach the right person the first time, our contact forms will help you. If you're importing it sounds like you need to provide them information. Customers should provide a commercial invoice that includes an Harmonised code, description, value, shipper, and receiver EORI numbers, incoterms, and signature. Upon checking, your HP Pavilion Laptop - xxxxxxxxxxxx is still in FedEx location for customs hold. Not sure what HP did to clear it but i'm glad it wasn't a week or two like in the previous threads regarding this error. The "Clearance Instructions from the Importer are Required" update from FedEx means that the package is being held at customs clearance awaiting import information from the original shipper. This site contains user submitted content, comments and opinions and is for informational purposes Called Apple and they told me that it probably has been taken care of already, and Fedex tracking might just lag behind. Recommended action: The commercial invoice is most important because it lists the contact information for the shipper, the receiver, as . I dont know anything about this thingsThanks for some info and help. 10:49 AM. I am supposed to call back if it has not been resolved by Tuesday. Save my name, email, and website in this browser for the next time I comment. Importer must provide instructions I have a package that is being so to me by FedEx and when it reached the airport in my country after a couple of hours I got this message Clearance instructions from the importer are required. There he is, pulling up on my driveway! 03-11-2021 Recommended action: Shipper/Consignee to provide part number. All rights reserved. Dean2014, User profile for user: If they switch you to domestic, tell them to get you back to international. only. If they switch you to domestic, tell them to get you back to international. I bought the fly more combo which is a total of 3 batteries. For what it's worth to you, I contacted support and they got my ticket. This website uses cookies so that we can provide you with the best user experience possible. A customs officer examines your customs paperwork. Recommended action: Importer must provide instructions. We are pleased to announce that from 16th January 2023 you will now be able to complete your UK domestic shipments, along with the import declarations, to Northern Ireland electronically using FedEx APIs. Recommended action: Importer must provide instructions. Please try again later. You can find out more about which cookies we are using or switch them off in settings. Apple may provide or recommend responses as a possible solution based on the information Shipment requires a complete Commercial Invoice. We would appreciate your time in taking our Email survey. Extremely frustratedwith the whole buying process. Has anybody else experienced this before? Let's see if we can get to 50 views with no replies folks!! Register on our website. The Clearance Instructions from the Importer are Required update from FedEx means that the package is being held at customs clearance awaiting import information from the original shipper. and our Recommended action: Shipper/Consignee to provide part number. Ordered on 6 24, and now it's 7 10. For UK domestic shipments destined to Northern Ireland, you will need to provide customs clearance information (as mentioned above). If you have made the required changes and moved them to production before 23rd January 2023 then the shipment will fail and will have to be created using fedex.com or another automation product: For more information around the Ship API and Trade Documents Upload API, please visit the FedEx Developer Portal Catalog and for more information regarding the Brexit requirements for Northern Ireland, please visit fedex.com. 1-800-782-7892. Thanks.. it was via Fedex and cleared up in a couple days. CONSIGNMENT INSTRUCTIONS. Going to wait it out and assume Apple fixed it already. I ordered some ram and I looked at the tracking number today and it said it was stuck in Anchorage Alaska. For more information, visit Data Security Page. I'm glad i found this thread! By using this site, you accept the. We recommend using one of the following browsers for an optimal website experience. by Delivery In Limbo - HP Support Community - 8003937. FWIW -- when you call UPS, let the phone ring. Recommended action: Importer must provide instructions. Clearance delay - Import - A specialized form/statement is required for clearance from recipient Clearance delay - Import - Original invoice with company logo and/or original signature is required for clearance Clearance delay - Import - Manufacturer name and address or manufacturer identification code (MID) for each commodity . Same issue here. When will I be get my Laptop. But there are times when your shipment has special clearance needs, especially when additional processing is required by a regulatory agency or when you or your importer request special processing from a FedEx customs broker. Until we can provide all the information to the authorities, we cannot . You will most likely need to talk with UPS brokerage and it's probably a similar situation to mine. Ask the community. Me too Its stuck in tenessee today.. Recommended action: Importer must provide the required registration/ identification number What do I need to do and who do I need to contact? full list of postal services available. Then got the "Delayed awaiting clearance - Import!" |. Our chatbot should be able to help answer your question, if it can't we'll recommend the best way to get in touch with us. provided; every potential issue may involve several factors not detailed in the conversations Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It always works the same. Reason for delay: Description provided is insufficient to classify commodity. Are you an existing Web Services or FedEx Ship Manager Server Customer? Status Customs office requested an additional information, Clearance delay - Import - Clearance instructions from the importer are required, Clearance Delay - Improper or missing paperwork, contact Customer Service, Clearance delay - Import - A confirmation of the value of goods is required, Clearance delay - Import - Shipment requires importer's registration/identification number for clearance. It may actually arrive a day ahead of schedule. FedEx is unable to process your request. Waiting patiently . All I did was order it from the apple store Oct 27, 2013 5:55 PM in response to legaleye300. 1996 - 2023 CORSAIR. Customer Service this is because of Trump's trade spat with China? Failure to complete a commercial invoice, missing package content details, incorrect address, value, duty details, the list really does go on. Ordered HP Pavilion Laptop on Aug 31, 2021 9:32 AM EST with a original ship date of Oct 13,2021 & an original delivery date of Oct 19, 2021It got delayed with the revised ship date of Oct 24, 2021 with revised delivery date of Oct 28, 2021, But it got shipped out on Oct 21,2021 and arrived at ANCHORAGE, AK on Wednesday, October 27, 2021 2:12 AM. Oct 29, 2013 3:14 AM in response to legaleye300. Attention graphic Reason for delay: Part number not provided in customer's database. Just an update for everyone, my Mavic Air 2 is finally headed my way! There is all manner of different variables when it comes to import/export. Recommended action: Fedex will contact importer. This means that every time you visit this website you will need to enable or disable cookies again. By using this site, you accept the . 08:54 AM Ask the community. Same problem. We have updated our list of supported web browsers. Oct 27, 2013 5:50 PM in response to legaleye300. Understanding Roles in the Customs Clearance Process SHIPPER/EXPORTER FEDEX RECIPIENT/IMPORTER Complete Your Documentation Prepare your customs documents (the Commercial Invoice and any other required forms) and your international shipping label on your own or via Global Trade Manager. A place for discussion regarding anything FedEx. FedEx Package Available for Clearance A Complete Guide, many individuals had Motorola mobile phones held at customs, FedEx Scheduled for Delivery Next Business Day Update Guide, International Shipment Release Import FedEx Tracking Guide, Parcel Processing at Final Carrier Hub APG Tracking, Shipping Information Received by APG Tracking Guide. What does this mean exactly? PackageRadar. Attention graphic Reason for delay: Part number not provided in customer's database. Scan this QR code to download the app now. Shipment is in Prague but now it shows this : Clearance instructions from the importer are required. (Examples include EIN, SSN, VAT, GST, RFC, etc. To create your FedEx generated Commercial Invoice electronically, you will need to amend your shipping requests to Northern Ireland to include: What happens if the changes are not made? It might not always be particularly easy. Does this resolve on its own? Would be very annoying if this leads to delays in the delivery date. What to do when you receive a "Clearance Instructions from the Importer are Required" update? You are likely to see this tracking update first as you will have been looking for details on when your package might arrive. When did you order? By using ETD, you will also reduce the number of labels and documents required to be printed for your shipment. Hopefully, this should just take a day or two. ", The opinions expressed above are the personal opinions of the authors, not of HP. Copyright 2023 DJI All Rights Reserved. First Time Here? FedEx is not the only postal service that you can track at What you do here is dependent on whether you are the recipient or shipper and what information is required. Oct 27, 2013 7:00 PM in response to legaleye300, Oct 27, 2013 8:03 PM in response to legaleye300. FedEx Electronic Trade Documents (ETD) is the best way to exchange customs paperwork information with us. How do i close it. Oct 27, 2013 6:23 PM in response to legaleye300. I dont know anything about this things I've been watching mine like crazy for the last two days. A place for discussion regarding anything FedEx. It has been sitting at this location with the comment "Clearance delay - Import. Oct 27, 2013 11:28 PM in response to legaleye300. All postings and use of the content on this site are subject to the. FedEx APIs: Northern Ireland Brexit Shipping Requirements. The type of clearance instructions required can vary widely. ? Clearance instructions from the importer are required. But it got shipped out on Oct 21,2021 and arrived at ANCHORAGE, AK on Wednesday, October 27, 2021 2:12 AM. Didn't find what you were looking for? No useful specifics. First Time Here? Why is my package stuck at customs? Contact us with one of these options. Delivery In Limbo - HP Support Community - 8003937 and get your package location updates to your e-mail, you can Go to the Special Services section and simply check Broker Select. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems.