So then I say, "could it be, because its not free and you're fraudulently charging people for this card even when they decline it, and fail to sign ANYTHING asking for it?" Sounds simple right? www.fyevip.com LMAO. Box 41248, Nashville, TN 37204-1248. Get instant money between $20 When I called they also verified my name and address, which was somewhat close to what it really was but was completely wrong. It turns out you must first activate your pass and THEN cancel it, which it doesn't say anywhere. I also will be reporting to the Better Business Bureau and I no longer will be shopping at F.Y.E. **15% Off Sitewide! Top 10 Best Tlg Fye Vip Cancel Membership Reviews & Comparison He then mumbles something like "OK we will keep your account active" and hangs up without giving me any type of confirmation number or anything. If youre not satisfied with the service, your only option is to cancel it. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. To cancel your FYE Backstage Subscription, follow these easy steps: 1. I'm explained to that it's free, blah blah, so i ask to see the paper work and sign up- to which the cashier tells me, to come back when I'm ready to make my purchase, and they'll link the card to my credit or debit card to save me having to fill the paper work out, and so its discount is applied with every purchase! Why Is Fye Charging Me? - ultimatemembership.pro If the case is a bad associate not letting you know all the information for what you are signing up for then that really sucks for the company because they don't intend on ripping people off. Its called Backstage VIP If you were talking to a customer and they told you about a discount card and you were not paying attention to them because you didn't think they deserved your attention then you deserve to be scammed I say. The number is on the bottom of your receipt." I spoke with several Indians and Hindu's and such before I got to speak with a English speaking supervisor. FYE - illegal charges 5. Track all your paid subscriptions in one place, for free. Second, even if you cancel it they will continue to charge you. I have a JUSTICE for girls club card, lol. F.Y.E is a bunch of lousy scammers; never pay with a card if you go there. I spent $25 in January and its already paid itself off. Member Price $26.99 Email -[emailprotected] I'm so done. Half of these complaints are BULL! Knowing how difficult it can be for sales associates to get people to sign up, I said yes. And another question, why is fye charging me? I don't mean to put myself on a platform here- I've made my share of mistakes with agreements, too. Cancel at any time." I'm shivering. This review was chosen algorithmically as the most valued customer feedback. plus, the receipt says, in black and white "unless i call to cancel during the 30 day trial, i authorize to autimatically charge $11.99" however, on fye's website it says nothing SAME DAY it was purchased. Use it to pay bills, renew subscriptions, clear dues FEATURES: No printing! New Customers. All this with an attitude of too bad so sad, we don't know how to apologize. Terms and Conditions Privacy Policy California Privacy Rights. Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. In contacting them about it, I got a reply that FYE no longer offers this option and that I could get a refund if I supply them with information that FYE SHOULD HAVE, not me. So I think it was a year and I cancelled the magazine script. I did not have one after I canceled and then I was charged the next month. These offers are for FYE customers who are loyal and the program can be very useful if utilized correctly. With Line, subscribe, get cash now and pay later. Well I moved to another state, and much to my glee I found a suncoast in my podunk miserable little town. FYE charged me $11.99 a month for 3 months before I caught it and had it stopped. He just handed me a credit card sized card. He took my membership card from me and cancelled it. There is nothing wrong with making people wait in line for you to read the fine print your credit card is being linked to. A month later, though, I notice that $11.99 has been taken out of my account by fye. Box 41248, Nashville, Backstage Pass | FYE I too was scammed by the FYE Backstage Pass VIP club. 2s So I said, fine and she starts asking me all these personal questions about where I live and so on. First of all, seriously, my password needs an upper and lowercase letter, a number, AND a special character?!?! We did the 30 day free trial and decided where we live that we do not benefit for it so we called to cancel it. Jan 11, 2010 6:47 pm EST. Financial Conduct Authority Reg Nr: 794952. Our Price: $29.99 There are four ways to cancel your money saving f.y.e. But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. If FYE Backstage Pass keeps billing you after youve canceled your subscription or wrongs you in any way, you can always sue them to get the justice you deserve. No complaints at this time, but would like to cancel membership at this time because of financial reasons. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I should have known right there to just stop her and walk out, that was dumb on my part. Line is your one-stop destination for all the information you need But saying things like, "the sales clerk wouldn't shut the hell up about it" is basically saying he's doing his job. Since its charged as maxed out over 400 bucks on fye card without my knowledge. 3. Us employees, know that. There's a 30 day free trial but you have to call and cancel it otherwise they charge you $11.99/month even if you haven't used it. The store manager has no customer service skills and the store it's self seems disorganized. Great Fun review: charge my debit card. But let me guess: not you. VIP is a $12 monthly membership that provides discounts at FYE and other participating stores. The cashier told me that I would save 10% on my purchase so I did. After hearing time and time again about this great program that provides tons of benefits I decided to try the month free just to read the booklet and see what its about. This will surely increase the credibility of your complaint. Within the past year I prepaid for songs that I could download at later date. Then they make it a major hassle to cancel once you realize you've been scammed. I just wanted to help others that are having problems with this and how to deal with it. I have had the regular Backstage Pass for a while. No interest and no FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! View all FYE reviews & complaints. Prices on FYE.com do not reflect pricing in FYE retail stores. FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. It's just the truth. Not Quite. Always interest-free. asking the company to end your FYE Backstage Pass membership. but in my situation the person spoke, I listened, and I benefitted. How do you see if my BJs card is expired? Resolved. Type in FYE Backstage Pass as the service you want to cancel. He returns to offer me a store credit, which I accepted but noted I would be making this transaction public, so others can be warned about FYE's return practices, and how hard you will need to fight just to get fair treatment. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. They said they cant do that. It's your fault for not listening close enough to the employee, and not checking the conditions of your agreement. So far I have had no problems. And RedNinja, they are doing this to people. I figured that I was getting the 10% discount because they would send me junk mail or something; but to just to be sure I re-read my receipt to see if I was charged for anything I didn't buy. I declined the card, and paid for my purchase with my debit card. and MexGalo84 the number is on your billing statement its [protected] and once you get the machine just press "0" and it will connect you to an operator you will have to give the machine your last name but it only takes a min. Please everyone, raise hell with this one. How to cancel FYE Backstage Pass manually. I was told I could cancel before 30 days and not be charged the 9.99 monthly dues. FYE offers its new members a one-month free trial that will automatically turn into a paid monthly subscription. It was 25$ a year, and saved me a percentage at the store. Training your cashiers to trick people is so unprofessional and you will lose more customers than gain memberships. Back to the main point, though, I agree with you when you say that you shouldn't agree to terms you're unsure of. This is the second month they took 11.99 out. and meet all your essential needs. I was told tlg-fye was taking this out of my acct. I'm not supporting ANYTHING! &&& Pinkninja: :D Like I said, my post was aimed at the original poster- I thought it'd be understood, and I'm sorry to have gave you the wrong impression. I am an associate at FYE. Cancel this membership! FYE VIP Scam : r/funkopop - Reddit We will help you keep track of all your current subscriptions and let you know which of them are unused. To avoid becoming a paying member, you need to cancel your free trial before it expires. FYE is only half the problem, the other half is the customers for not reading, listening, or paying attention. Use it to sign up for any free trial, and you will never be charged after a free trial again. She finishes doing all of that, puts all of my stuff in a bag, and I go on my merry way. Ask the agent to confirm your cancelation verbally or to send you an email once your membership is terminated. I put my item down and she starts asking me if I'd like to save 10% off my next purchase, not mentioning that there is a fee after 30 days. has a consumer rating of 1.59 stars from 32 reviews indicating that. It's pretty obvious you were at least partially at fault here. There is nothing hard about calling a customer service number and being assertive to get your money back, ESPECIALLY if its on a credit card. The clerk kept telling everyone in line he was the only one there, so please be patient. DoNotPay wont let companies charge you after your free trials expire! FYE Review: hidden fee - ComplaintsBoard.com Featured review. It's that easy! My total was high and the cashier offered me 10% off, and explained to me the card and that I could cancel within 30 days without a charge. So I cancelled my debit-card and ordered a new one (so that they would not have my card #), and will be calling them in a few days. I was *told* that my account would stay active (and that it needed to sit there for a few more days for me to "think about it" and all the "benefits" I'd miss out on blah blah whatever). In my case, I was flat-out lied to by the cashier (or, at best, misinformed) She told me that the card itself was a 30 day trial and that IF I WANTED TO KEEP IT, I would have to call within 30 days to activate the paid subscription, not vice versa. So after I said I'd sign up, she says "Yay! He then suggested that I was making this up and there was no way to prove that I wasn't the first one to open the package. We recommend that upon receipt of your order that you contact Customer Service for a return authorization. How to Cancel f.y.e. Backstage Pass VIP - Your Easy Cancel Email Updates. Then the VIP is Free for one month and a monthly charge of $9.99 or $11.99 per month after that which is for people who love coupons and has a printer. $12 a month is a little too much for coupons. 1. No refunds even if it's the first of the month. To voice your concerns or raise a complaint, simply call I respond, that's ok I'm not buying today, so I'll just take a look at the paperwork, and fill it out. On the middle of the receipt it says that if I don't cancel a subscription in 30 days, I will get charged 11.99$ per month ( for how many months exactly? He then gave me a confirmation number. Write to: f.y.e. [Resolved] FYE Review: unauthorized charges to visa card Read More. I then said that it had previously been opened because the interior packing was already messed up and re-taped when I bought it. She wont allow you to buy a single product and you are un able to exchange a product if you recieved it damaged! AEE131- I completely understand. READ EVERYTHING YOU SIGN! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I would like to see the proof of me signing up for this service? Speak in a harsh (not yelling) tone. You just access your account on the website and click the "Cancel" button. He asks me my information, tells me that he's keeping me signed up so I can still enjoy all of their "wonderful" benefits (that I'll never use), that he will waive my fees for this month (so I have until May 15th to cancel now before I'm charged again), tells me to have a nice day, and promptly hangs up. They've stolen close to $300 from me, and since the only nearby FYE closed down long ago (good riddance!) The only way is to call a 1-800#. I've personally never had a problem cancelling, I tend to do it online because I know the hassle of talking on the phone, but the people at customer service are just doing their jobs. Write. How do I get my money back from fye Backstage Pass? A. Andrew from Reno of US. AEE131- Pardon me for sounding snarky, but I don't find any part of my comment ridiculous in the least. I hope this solves everyones problem. Sounds simple right? If you purchased your FYE Backstage Pass membership at a FYE for your entertainment store, you may cancel the FYE Backstage Pass membership at that store, . Next review. Your browser's Javascript functionality is turned off. Fye Fye BSP VIP Complaint 17456 | Scambook Wish List. I come to find out it is in fact $12 a month, because it's not just for FYE, it's also for "thousands of locations nationwide, " which were pretty much just a bunch of Domino's Pizza and Dunkin Donuts locations. (And here is yet another person/clerk/mgr who was not up front when everyone was standing in line.) Pay attention to what a cashier is saying to you dumb dumb. I was at my local Sam Goody, purchasing Christmas Presents. Another option is to mail service@fyevip.com asking the support team to cancel your account. I am beside myself with rage, the company CIC Triple Advantage has previously attempted to access my account for a total of 3 months in the past, and I made one complaint to the BBB (Better Business Bureau) and POOF, the whole mess was gone and I received my money back in full. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Backstage Pass VIP Then they charged me for two months in a row. Customers personally identifiable data is never stored in our infrastructure. most frequently mention customer service problems. I understand the frustration of having sales associates omitting information but this can all be avoided if everyone would just pay a little attention to what is going on and read a receipt before signing. Without my consent or knowledge FYE charged my debit card $11.99 for a program I know nothing about. goodluck. So should I try and call their number or just straight up call my bank? . Email: [email protected] Call: 1-877-351-2131. . So I immediately called the number on the receipt to cancel and it asked for my member ID # (which I also was not informed of by the cashier). ARE YOU SERIOUS?! I got a return e-mail within 2 hours. I signed up to get a discount on some comic con shared exclusive Funko Pop figures. 3. The woman on the phone began to steamroll me with a barrage of nonsense. I worked for a retail company who always did the same thing (but the catch is: OURS WAS TRULY FREE) so I thought nothing of it. If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. (right on the cover.) Oh and that first response is also wrong because there are 2 cards one is $25 for the year strictly just for fye and the second card is free for 1 month then its 11.99 a month but this card saves you at other places over 100, 000 different stores its like a AAA card. TLG FYE VIP Reviews - ConsumerMotion I ask why. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. The BSP VIP is a discount card that we offer that works at our store as well as others. Contact the FYE customer service on 1-877-351-2131. I guess the clerk just decided to add the card on and then after wrapping all the presents I found at least 2-3 packets of the same information, as well as cards detailing information on the VIP Backstage Pass. I was stunned. Write. Scan this QR code to download the app now. FYE V.I.P Backstage Pass : r/Scams - Reddit You have to cancel over and over again. I can watch the movie I bought on Hulu for free now. FYE vip membership review, not worth it. - YouTube That being said, I still don't support the amount of trickery the FYE employees use to sign people up for this card. I took it to myself to look up what it is all about and here is what I found out. I stupidly signed up for the EYE VIP pass to get a discount on some CD's I was purchasing. So, according to the site, I could also use this same deal at my local Sears. We aren't all scammers. After knowingly signing the receipt and looking over all the discounts I decided that same day I didn't want it. The whole thing is a big scam, and I don't support it, but guess what -- I sold it to hundreds of people for 10 months, and I regret it entirely. Get the Backstage Pass and enjoy an instant 10% discount off your in-store and online purchases. Use it to sign up for any free trial, and you will never be charged after a free trial again. * Includes amounts subject to any holds. I work in retail, as well. FYE Backstage Pass VIP - Apps on Google Play And honestly, we sign up for it as well. I have called the store manager and have spoken to two people in corporate. DoNotPay offers plenty of services that can be useful to you. Check our Help Center or message your friends at Line right here or from our app. Whether you're close to home or on the road, simply search for participating brands and locations on your mobile device and show the coupon at checkout to redeem the offer. All Rights Reserved. It's really easy to cancel if you register right from the start. You NEVER left out *any details! What a bunch of crap! CDs and DVDs are obsolete. asking the support team to cancel your account. You need to enable JavaScript to run this app. Of course the only thing I heard was 10%. September 20096 debits for a total of $$139.38 spent. without being 100% on the terms, and they'll help others not make the same mistakes they made. I understand the run-around; I've worked phone jobs. Fye asked me if i wanted to sign up for the fye backstage vip pass. ** (Exclusions apply.). Um if someone just signed me up for something using my credit card you damn well believe I'd take the time to read a small paragraph that is not only on my packet but on my damn reciept! Track all your paid subscriptions in one place, for free. FYE - backstage pass vip/magazine program. How do I cancel my FYE VIP account without card? Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. Subscription services cost more than it seems. As soon as your free trial is over, you will be charged for your membership. Beware of FYE's VIP Backstage Pass program | Boing Boing I do not know how we got charged 11.99. we do not have a card or packet or anything so i had to call the number on my bank statement to even find out who this charge was. 2023, Emma Technologies LTD. All Rights Reserved. FYE's market is gone, and that's why they're so heavy-handed about these promotions. This is ridiculous. No, the company doesnt let you put your membership on pause. You can't just sign someone up without all of their information! I figured I wouldn't cancel it right away because I was still waiting for the gift card (but by now of course I had spent more on the membership than the $20, but I wanted to use the gift card along with the discount). As I said, they are two seperate things. She is apparently going to send me a $20 gift card (Yeah, right), and urges me to look at the benefits before I cancel. After entering the number, I was put on hold for 3 minutes before reaching a customer service rep who asked me for my name and birth date again to verify if I was me. Today, I called the company and asked to be removed. In addition, why would ANOTHER EMPLOYEE have to apologize for another's mistake, assuming the other DID lead you to believe it was completely free? Well I did just that. To help you avoid undesired expenses, we can set you up with a. I say I was not informed because when purchasing a few last minute christmas gifts, the clerk asked if I would like to save 15% on my NEXT purchase (notice the 'next', because there was no savings advertised for the current one) to which I replied no thank you. I'm going to give the company a call when they open, I'm going to give them a piece of my mind, and I will NOT let them push me around. The guy answers and asks if I got the gift card, I said no. I might have used 2 or 3. Customers get an immediate 10% discount on their in store purchases. THAT BEING SAID: Canceling my service was a ###ing NIGHTMARE. This will surely increase the credibility of your complaint. I would like to say that during my FYE purchase I was told about the VIP Backstage Pass, I agreed to it, because I planned on canceling the plan within the first few days. What they are doing is illegal. I have been charged and I never authorized anyone to charge my account. I recently went into FYE website to download some songs, I presumably paid for and couldn't find the option to download. Sit back and relax while we do the work. sign a contract then run off. This website collects data from 42343 different reviews to give you an idea of which tlg fye vip cancel membership is really the best. I am having my credit card company fully investigate and dispute these charges. So I'm thinking, well I guess I have it for a year now. You're a piece of sh--. Once the first day of your membership is over, the subscription becomes non-refundable. Can I cancel FYE order? 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. So I did just that. Multiple-use coupons. I don't have they energy to spend on them or the double talking phone reps( that forced me to raise my voice) another second but I will never step foot in their store again. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Well I did pay attention when the sales girl told me about the 30 day trial and $9.99 monthly fee, I can relate to being charged when I shouldn't have been. If you signed up for the FYE Backstage Free Trial and dont plan to switch to the paid plan, you need to pay close attention to the trial expiration date. The cashier asked for a birth date and I gave him it (I figured he needed to verify my debit card like how some places ask for ID). This company is nothing a but a bunch of ### who feel the need to push things on you, and then lie to you when you want to cancel your account. i never signed my name on any paper to authorize any charges, although the receipt says "by signing below and giving my birthdate, i agree to" there is no signature.
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