He informed me that I could cancel but I wouldn't receive a refund. The hotel cant find my resrvation anymore its all a joke. Coincidence? Desired outcome: I hope others read this and do not fall for the same scam. Im going to take them to small claims court. Kind Regards, CCI Hotel Reservations - cci hotel reservations, CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. We are a third party provider of discount rates for many hotels, and therefore do not honor tax exemption. The site quoted me $181 per night and then charged me $365 per night. Same things as everyone else. The hotel didnt find my booking. More Helpful? On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. we paid $1,178.00 for seven nights. I would had canceled in their time frame if I had known they wrongly sent me to a non pet friendly motel which I had asked for. I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $93.00 but when I checked into the hotel front desk clerk told me that I had made the reservation via Priceline and not the front desk, this is when I realized I have been scammed. I booked 3 rooms last summer with CCI Hotel Reservations. When the charge showed up on the credit card statement the total was way over the quoted room rate. They refuse to let me talk to the proper department. My credit card charge says CCIHOTEL 800-468-3578. Do not use theese guys. COVID entered the picture again big time. In the last 2 months I have called many times and get the same 7 day promise. Thank you for taking the time to contact Customer Care. So Cheapoair works with Getaroom for hotel bookings. I called Visa to cancel the purchase, but Visa said, "Once we press, I agree, we were responsible for the charge.". We wanted a hotel in Louisville, CO and they booked it in Louisville, KY. We had bad reception on our phone and talking to someone that was a foreign language and didnt speak English very well. As it turns out, we paid $38.45 in additional "recovery fees" and taxes. We "thought" we were booking DIRECT through Hampton Inn only to find out AFTER THE STAY that we were redirected to CCI Res and charged an additional amount of $82.84 and for a "Tax Recovery & Service Fee". Please delete my credit card, American Express. CCI*HOTEL@GETAROOM 800-468-3578 - What's That Charge They are completely dishonest and I am unable to speak to anyone to discuss this. However, since our rates are discounted, youre still going to save the most money by reserving with us. the help desk is totally useless and all I have been aggravation to the max. That's fraud. I said. I dont really understand the transaction, could you explain it from the beginning with info including the other hotel and where you got the phone number you called? This makes possible cancellations much easier. Booked a room with Bookings.com in Tallahassee, FL. Regardless of what you thought you booked, all reservations through Getaroom is prepaid. Also be sure you have your R# for the reservation or they refuse to talk to you. I am trying to get a refund right now. I thought that was my room charge. Made a reservation on the spot for $75. I booked it on what seemed to be their website. He was friendly at first, looked up availability and came back that there were no rooms available. We repeated our complaints. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). They are a total scam and a fraud. Fraudulent third party reservation practices. We use cookies to improve your experience on our site and to show you personalised advertising. While we realize the process can sometimes be confusing, we do not feel we deceived or mislead in any way. Booked a room that should of cost 125cnd plus tax. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. "It's non-refundable." This is totally misleading and overcharging any consumer . Ended up charging me $173.24 . ComplaintsBoard.com is a leading complaint resolution website on the Internet. Booked a reservation for a 2 night stay. This is a charge from Get a Room, a website that allows visitors to book hotels and resorts. I found out that my original reservation went through their website being misleading that they were Hilton Hotel Reservations. Since then the hotel has reversed the charge for which I'm thankful. Please do not book any reservations from this website, they are scamming people. So we paid a total of $1307.98. As for the Service Fee, thats a whole different matter you will need to follow up separately with Getaroom. Bravo Sierra. I was looking for a two night reservation and got online at what I thought was the Days Inn website. Be carefull. Greenville , SC 29607 for the period July 6, 2023 to July 10, 2023. Same thing happened to me with doubletree hotel. Which I did. Worked and worked to get my money back because it was not my fault. CCI sent me a copy of their receipt. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. In certain locations, the tax amount may also include government-imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. I tried 4-5 times. CCI*Reservations.com Get a Room, Nonrefundable booking but not yet charged to credit card, Agoda is still the same bad as it is ,Any idea how to get re. CCI*Hotel Reservations Review - Ccihotel reservations - Ripoff Report This review was chosen algorithmically as the most valued customer feedback. I will appreciate if this matter be look into and correction made. Is Travel Expo 2021 legitimate? BookOnline and our Vendor are providing the site to connect you with Accommodation Service Providers, including hotels and other accommodation providers, to facilitate your making . I ended up making a reservation for two nights at 4:00 pm one afternoon, and by 8:00 pm the same day had to cancel because other activities planned in the trip didn't mesh. Did you book that from a Tripadvisor page? May 9 I got online and booked a room I asked about their cancellation policy in case I need to cancel she told me 24 hours for a full refund. When I called the hotel directly they had no record of my reservation. Wife booked on line thinking she was dealing with Holiday Inn. Caveat Emptor. I knew the made reservations for springhill suites and was charges for cci in texas, Happened to me, too. CCI Hotel Reservations charged my card the $104.88 but when I got Share your photos and videos with others to prove the truth of your words. I made a reservation with my credit card and received a confirmation. Share your photos and videos with others to prove the truth of your words. Interestingly I called Best Western to make a reservation and I was routed to CCI Hotel and Best Western Claim its impossible. Having had a late start and 2 young children they decided to stay overnight in Ohio. However, he comped our breakfast. He said it was too late he had already acted and could not change the booking that I never authorized. Wyndham took the reservation from CCI Hotel Reservation so they should get the money from them. Have you disputed the charge with your payment card? Was told the charge with tax would be $192.78/night per room. So, I booked the room through Super 8. I called the hotel to verify; they did not have a duplicate reservation and did not receive a payment from CCI. First seen on October 12, 2021, Last updated on October 12, 2021. . I'm a Holiday member and have points saved for rooms but was told I could redeem them at the hotel which I thought was odd because I have never done that before. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Sue the hotel. Less than an hour later, I received the following email. I call the number for Choice Hotels (Sleep Inn & Suites) and was quoted $104.88 for one night double non-smoking room. 1. The family was finally looking to travel after a long year with the pandemic. Getaroom are about as dodgy as they come, but this wasnt caused by them. Found upon check-out that I had pre-paid. Per my recollection the hotel price was around $100 plus 11% tax which was fine with me. I ask for it they said they would send. I called the company again thinking it was the Hyatt to cancel the reservation and was told that it was not refundable. They STOLE money from my credit card and did nothing! It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). This company is a scam. Made online hotel reservation for Best Western, Willerby Manor, Hull. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service. CcI reservations did the same to us and worse! The page displayed was identical to the Hilton web page. There is not such thing! This Hotel Scam Is on the Rise. How to Protect Yourself | Money I thought it was fraud but after checking with Cheapoair.com's Customer Service department (whom I booked a trip to Denver with around the same time that I saw the getaroom.com charge), turns out the Getaroom.com charge was for the hotel that I booked through Cheapoair.com. How to Get a Refund on a 'Nonrefundable' Hotel Reservation I have no disputed it with my bank. They aren't licensed to operate in California. I'm so steaming mad!!! Barbara TIETJE, Cleveland, Ohio. Make sure you are directed to the proper website to reserve a room. So, now Im paying for their mistake. Great scam site. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We should have paid $832.96, a difference of $475.02, which the so called booking agency kept. Unbelievable what people do for $ to make other lives miserable. This reservation R2500898390 was for 3 nights, May 7-9, 2021. due to the covid 19 restrictions the wedding we going to attend was cancelled so I decided to cancel the reservation. Wife was searching reservations online. And now I booked a n hotel room at Swissotel Al Murooj Ho DUBAI AX with booking.com and my Hotel room was $ 748.34. CCI Hotel Reservations Review: complaint - ComplaintsBoard.com When I complained to the hotel, the manager told me that he had received $53 reimbursement for the room. CCI sent me a copy of their receipt. Hopefully someone will investigate and put a stop to them. I think it should be Make sure after searching online that you check you are on the hotels official website to reserve a room, by checking the website address, looking at the Contact Us or About Us section of that website and reading the Terms and Conditions. Apparently though you may end up here by accident just by clicking on a link when you google for hotel deals or when you are on a hotel deal website. Luckily, these institutions caught the intrusions and notified me. I did not know their change of plans. > Be very careful of clicking on random web links after doing internet searches. The stay was supposed to be at Americas Best Inn and Suites Macon. Was referred to this number by another motel chain, thinking I was connected to LaQuinta. Then I realized after some searching that I was charged $25 per room (2 rooms) times four nights = $200 total. I also discovered that Hilton had charged CCI $292.77 almost $100 less than what CCI charged me.a pretty steep "fee." I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $95.00 but when I checked into the hotel they told me that I had made the reservation via Priceline and not the front desk. I have reported this to the district attorney of Washington State. SO many bad companies out there, this is well documented here. Did you complain to your credit card provider? On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. I thought I was booking through the same hotel my company has been staying at like I did multiple times before. Which is false advertisement. Sadly, I join the ranks of those who thought they were dealing directly with a hotel chain (La Quinta in my case) but found out when my crew tried to check in today that the reservation was not through La Quinta or Wyndham. We finally gave up. Do not use any 3rd party that wants to charge you up front for room, incidentals, fees, or taxes, without being able to pay in person at check in. So many things to watch out for. thinking I was talking to the hotel I made a reservation for a four night stay. That's why I believe so strongly that it's better to spend a few minutes or an hour looking into a company before handing money over. they transferred me to another person. Also be sure you have your R# for the reservation or they refuse to talk to you. more, Reply to: Beware CCI*Hotel Res / getaroom.com Beware. Excited to go to the College World Series I made a reservation at the Hilton on Cass Street through CCI Hotels. You can call or send a short email to the hotel confirming your reservation. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. more than the motel would have charged us directly. They have duped millions of travelers with no action from government. Business Details This is a multi-location. I made hotel reservations through what I thought was the Quality Inn in Pullman, Washington but ended up with CCI hotel reservations. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Definitely FRAUD. Pian J. I was charged $214.00, for a room I never stayed in, and was told nothing in the area of San Francisco had any vacancies. This is clearly exploitive, if not fraudulent. Inadvertently checked the box "accepting terms and conditions" - cc company says their hands are tied. When I recieved the reservation confirmation they had switched me to another Ft. Lauderdale Hyatt Place . I made these reservations the evening of October 5, 2021. Be aware of the scam! Unfortunately, the reservation page disappeared before I take a snapshot or copy the fake confirmation number. Please DO NOT book with this fraudulent company and be VERY careful when you are booking hotels online as this site mimics legitimate hotels sites. Giving me the run around about refund due to virus. Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. The customer service rep I spoke to would not answer my questions. I had the following experience this weekend. . In Canada. The email was immediately returned to me with the message that it could not be delivered. We chose a Hilton Garden Inn in Groton, CT that cited a room rate of $146 for one night.
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