ComplaintsBoard.com is a leading complaint resolution website on the Internet. Bluefly is rated an A+ with the Better Business Bureau (Source: BBB.org); Bluefly has been in business since 1998 (Source: Bluefly.com); Bluefly offers free returns and exchanges (Source: Bluefly.com); Bluefly offers discounts of up to 90% (Source: Business Insider); Bluefly ships to over 100 countries worldwide (Source: Bluefly.com) I ordered for a red patent opyum sandals and they sent me a matte black opyum pumps. Bluefly offers fast and easy online returns. 1. call pushes the current value of the RIP register (return address) to the stack + does the call. Bluefly Review: return policy - ComplaintsBoard.com Cannot trust their system and will never use Bluefly again. I immediately reached out and there is nothing on their website that indicates this order cannot be modified or canceled after placed. Bluefly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Per the consumer rights and consumer protection law -it is Bluefly's responsibility to ensure I receive the goods I paid for. We do our best to compensate for these rare situations, but they do happen. I contacted immediately customer service asking to return it and making a bought 2 pair of boots (orders [protected] and [protected]), they both were small, returned using label provided by Bluefly. However, I found that they have an automated system so that they cannot change the address or cancel the order. Featured review. If my money hasn't posted by tomorrow, I'm contacting my credit card company to do a charge back, and Bluefly can wait ten days for their 7 bucks in return shipping. Upon reviewing your account I notice you took the time to leave negative feedback yet you never took the time to reach out to us to see if we could assist you. When I requested a store credit, they said they do not offer those anymore. I have proves ( USPS tracking 9461236897846278908850 and 9461236897846281217994) that returns are received on 11/16/2020. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Our system prevents prepaid shipping labels and return authorization forms from being created past the returns window. Ignite your style with over 1,700 designer brands at a premium discount - up to 40% Off retail. Type of Entity: Limited Liability Company (LLC) Terrible attitude, condescending and I will truly never ever ever recommend or use this site again. You will receive an email notification upon the completion of returns processing at our Fulfillment Center. We conducted a search on social media and found several negative reviews related to Bluefly. I did not notice that. We will also send you a return confirmation email so that you can access your return confirmation and domestic return shipping label to print later. If you have any concerns or need shopping assistance, please feel free to private message us we'd be more than happy to help! with a Bluefly rep and they gave me the *** numbers and addresses to . Jul 04, 2014 12:31 pm EDT. If you returned a gift for Bluefly store credit, please allow 3-5 business days for the store credit to appear in your account. The age of Bluefly's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. Surface damage such as minor fabric tears, crushing, indentations, and scratches are subject to local repair at Blueflys cost. I swear I used all known means to get in touch with the company but got no response from them. If the bag is used, the description will state this information. Blue fly or not (trust me there service is excellent!). i get that it's discounted designer items but they should still stand behind their product and not treat their customers like crap. Bluefly is not an authorized retailer and I have personally received knockoff designers items from Bluefly in the past (and never been refunded due to dishonest business practices). From Hudson Jeans, Joe's Jeans, J Brand & More, Must-Haves From Halston, BCBGMAXAZRIA, Iro & More, Shop Wallets, Belts, Hats, Sunglasses & More, Subscribe to getexclusive offers on designerbrands. Like the description is not even close. Essentially, returning only 30% of the original purchase cost. How do you know the package is lost? They sent me completely the wrong item, and have done exactly nothing to correct their mistake. Payed a lot of money and now that they are delivered they turn out to be fake! This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information. If you are making a claim on a delivery that shows delivered by the carrier to the address requested a police report may be required as part of the process. Returns Cancel order Change order Track order . About. Their system shows it has! Size: 37.5 Reviews are from legit customers. As items may ship at different times, from different fulfillment centers including our marketplace partners, you will receive multiple shipping confirmation emails with an update on each individual item. The Company sells designer and brand name apparel and accessories via its web site, as well as provides fashion tips, trends, and advice. FINAL SALE items are not eligible for refund, exchange, or store credit. Product on Bluefly are available in very limited quantities for only a short period of time. We will send an email to the Gift recipient with instructions on how to access the store credit for use on a future purchase. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties. On top of it - the customer service was some of the worst I've experienced. I cant find their contact phone number or chat to even ask customer service about status of my refund. W It didn't occur to me to check their exchange policy beforehand. We understand that there have been growing pains and hiccups like several other retailers sometimes we do drop the ball. 2023 Bluefly Bluefly, Inc. Phone Number | Call Now & Shortcut to Rep - GetHuman Bluefly already went out of business, once back in 2019. Their website is so baggy, full of errors. The rep was able to provide a tracking number, track my return and inform me that my package was just received. Bluefly - HORRIBLE RETURN AND CUSTOMER SERVICE. What is going on? Freight delivery generally takes 2-3 weeks from date of purchase but may take up to 5 weeks. Please be sure to follow the directions given for each product you are trying to return. Bluefly is a Retail, Internet Retail, and In-season, on-trend designer brands at an incredible value. This hold will drop off your account within 3-5 business days. WHAT IS THE RETURNS POLICY What to do with it. Bluefly was my go to site for years. I hope this helps! Parcel not delivered and they won't refund!!! Email us at. Bluefly store credit refunds will be immediately available after your return is processed. THEY DIDNT ACCEPT IT AND THEY SAID IF I OPENED A CLAIM THEY WILL CHARGE ME FOR FRAUD FOR NOT PAYING .. Charge For Returns Shipping Terrible and lazy customer service. I'm considering suing and anyone reading this should too! Bluefly has an estimated web sales of $100M-$250M. Get cancellation email again. I received an email indicate that return will be credit within a 10 days period. On March 19,2023 I I purchased on Bluefly In the event that the Gift recipient does not have a Bluefly account, one will be created by Bluefly upon receipt of the return. Here are 8 tips for writing great reviews. . Bluefly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. We also ensure all reviews are published without moderation. Print your name in large legible letters on the first line in the top left corner of the envelope. Anyone can write a Trustpilot review. This can provide reassurance to potential customers seeking quality products or services. Furniture So if it is not returned, I won't have my money back, which is quite likely to happen. Returning General Merchandise Duties And Taxes Refund AfterShip. Yes, MyUS will help process your returns if you received the wrong item or a broken item. How is return address specified in stack? Please allow 5 to 10 business days for package transit, plus an additional 2 to 3 business days for processing after receipt at our Fulfillment Center. Thanks again. Additionally $1 insurance will be deducted for every $100 of items in every shipment. All merchandise listed on our site is new, unless a product states in the description that it is pre-owned. Asked to return but because we had taken off tags, could not get any return. Bluefly is unable to process your refund if products are returned to the incorrect address. DON NOT ORDER FROM THIS SCAMMING COMPANY. The person at the customer service center called Chris told me that once the product is returned from the delivery to the wrong address, they would refund my money. If your package still has not shown up within the 3 business days of the delivery date, please reach out to us at flyrep@bluefly.com and we will look into it for you. I expected them to re-send the parcel with items I bought, or similar, and ask OR refund but they have circling around the issue for over a month. Bluefly has a rating of 3.07 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. This doesn't count how long your Bluefly order will arrive at MyUS. If an RMA is not provided with your refund delays can take up to 2 weeks. I would give this company zero stars if I could. Zero customer service. I'd check a couple other shops before I go ahead here. Please refer to the section on Returns for information on how to create an online return. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They provide excellent customer service. They were not helpful and actually abusive. Please be aware the standard freight service is curbside which means, your item(s) will be delivered onto the curb at the end of your driveway. Opinions are ours. You will receive either a FedEx SmartPost shipping label or a FedEx Ground shipping label, when generating your return. You are using an out of date browser. You've been warned. Customer service. I didn't check their return policy before ordering a dress last week because I didn't know their policy had changed. 2) Select This is a Gift return on the Return Form and fill in required fields making sure to provide the gift recipients email address as this is where the credit will be sent.
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